1. Introduction 

In the following, we provide information about the collection of personal data when using 

  • our website 
  • our profiles in social media. 

Personal data is any data that can be related to a specific natural person, such as their name or IP address. 

1.1. Contact details 

The controller within the meaning of Art. 4 (7) EU General Data Protection Regulation (GDPR) is hejcare&naturals GmbH, Aschauer Straße 21, 81549 München, Germany, email: We are legally represented by Julian Engels, Hans Günter Nickel. 

Our data protection officer is heyData UG (haftungsbeschränkt), Gormannstr. 14, 10119 Berlin,, e-mail: 

1.2. Scope of data processing, processing purposes and legal bases 

We detail the scope of data processing, processing purposes and legal bases below. In principle, the following come into consideration as the legal basis for data processing: 

  • Art. 6 para. 1 s. 1 it. a GDPR serves as our legal basis for processing operations for which we obtain consent. 
  • Art. 6 para. 1 s. 1 lit. b GDPR is the legal basis insofar as the processing of personal data is necessary for the performance of a contract, e.g. if a site visitor purchases a product from us or we perform a service for him. This legal basis also applies to processing that is necessary for pre-contractual measures, such as in the case of inquiries about our products or services. 
  • Art. 6 para. 1 s. 1 lit. c GDPR applies if we fulfill a legal obligation by processing personal data, as may be the case, for example, in tax law. 
  • Art. 6 para. 1 s. 1 lit. f GDPR serves as the legal basis when we can rely on legitimate interests to process personal data, e.g. for cookies that are necessary for the technical operation of our website. 

1.3. Data processing outside the EEA 

Insofar as we transfer data to service providers or other third parties outside the EEA, the security of the data during the transfer is guaranteed by adequacy decisions of the EU Commission, insofar as they exist (e.g. for Canada and Israel) (Art. 45 para. 3 GDPR). 

If no adequacy decision exists (e.g. for the USA), the legal basis for the data transfer are usually, i.e. unless we indicate otherwise, standard contractual clauses. These are a set of rules adopted by the EU Commission and are part of the contract with the respective third party. According to Art. 46 (2) lit. b GDPR, they ensure the security of the data transfer. Many of the providers have given contractual guarantees that go beyond the standard contractual clauses to protect the data. These include, for example, guarantees regarding the encryption of data or regarding an obligation on the part of the third party to notify data subjects if law enforcement agencies wish to access the respective data. 

The transfer of data to third parties in the United Kingdom of Great Britain and Northern Ireland is currently based on the transitional arrangement in the trade and cooperation agreement between the European Union and the United Kingdom. 

1.4. Storage duration 

Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and no legal obligations to retain data conflict with the deletion. If the data are not deleted because they are required for other and legally permissible purposes, their processing is restricted, i.e. the data are blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons. 

1.5. Rights of data subjects 

Data subjects have the following rights against us with regard to their personal data: 

  • Right of access, 
  • Right to correction or deletion, 
  • Right to limit processing, 
  • Right to object to the processing, 
  • Right to data transferability, 
  • Right to revoke a given consent at any time. 

Data subjects also have the right to complain to a data protection supervisory authority about the processing of their personal data. 

1.6. Obligation to provide data 

Within the scope of the business or other relationship, customers, prospective customers or third parties need to provide us with personal data that is necessary for the establishment, execution and termination of a business or other relationship or that we are legally obliged to collect. Without this data, we will generally have to refuse to conclude the contract or to provide a service or will no longer be able to perform an existing contract or other relationship. 

Mandatory data are marked as such. 

1.7. No automatic decision making in individual cases 

As a matter of principle, we do not use a fully automated decision-making process in accordance with article 22 GDPR to establish and implement the business or other relationship. Should we use these procedures in individual cases, we will inform of this separately if this is required by law. 

1.8. Making contact 

When contacting us, e.g. by e-mail or telephone, the data provided to us (e.g. names and e-mail addresses) will be stored by us in order to answer questions. The legal basis for the processing is our legitimate interest (Art. 6 para. 1 s. 1 lit. f GDPR) to answer inquiries directed to us. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations. 

2. Data processing on our website 

2.1. Informative use of our website 

During the informative use of the website, i.e. when site visitors do not separately transmit information to us, we collect the personal data that the browser transmits to our server in order to ensure the stability and security of our website. This is our legitimate interest, so that the legal basis is Art. 6 para. 1 s. 1 lit. f GDPR. These data are: 

  • IP address 
  • Date and time of the request 
  • Time zone difference to Greenwich Mean Time (GMT) 
  • Content of the request (specific page) 
  • Access status/HTTP status code 
  • Amount of data transferred in each case 
  • Website from which the request comes 
  • Browser 
  • Operating system and its interface 
  • Language and version of the browser software. 

This data is also stored in log files. They are deleted when their storage is no longer necessary, at the latest after 14 days. 

2.2. Web hosting and provision of the website 

Our website is hosted by Dogado in the EU on the basis of a data processing agreement (Art. 28 GDPR). The provider thereby processes the personal data transmitted via the website, e.g. on content, usage, meta/communication data or contact data. It is our legitimate interest to provide a website, so that the legal basis for data processing is Art. 6 para. 1 s. 1 lit. f GDPR. 

2.3. Contact form 

When contacting us via the contact form on our website, we store the data requested there and the content of the message. The legal basis for the processing is our legitimate interest in answering inquiries directed to us. The legal basis for the processing is therefore Art. 6 para. 1 s. 1 lit. f GDPR. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations. 

2.4. Vacant positions 

We publish positions that are vacant in our company on our website, on pages linked to the website or on third-party websites. The processing of the data provided as part of the application is carried out for the purpose of implementing the application process. 

Insofar as this is necessary for our decision to establish an employment relationship, the legal basis is Art. 88 para. GDPR in conjunction with Sec. 26 para. 1 of the German Data Protection Act (Bundesdatenschutzgesetz). We have marked the data required to carry out the application process accordingly or refer to them. If applicants do not provide this data, we cannot process the application. Further data is voluntary and not required for an application. If applicants provide further information, the basis is their consent (Art. 6 para. 1 s. 1 lit. a GDPR). 

We ask applicants to refrain from providing information on political opinions, religious beliefs and similarly sensitive data in their CV and cover letter. They are not required for an application. If applicants nevertheless provide such information, we cannot prevent their processing as part of the processing of the resume or cover letter. Their processing is then also based on the consent of the applicants (Art. 9 para. 2 lit. a GDPR). 

Finally, we process the applicants’ data for further application procedures if they have given us their consent to do so. In this case, the legal basis is Art. 6 para. 1 s. 1 lit. a GDPR. We pass on the applicants’ data to the responsible employees in the HR department, to our data processors in the area of recruiting and to the employees otherwise involved in the application process. If we enter into an employment relationship with the applicant following the application process, we delete the data only after the employment relationship has ended. Otherwise, we delete the data no later than six months after rejecting an applicant. If applicants have given us their consent to use their data for further application procedures as well, we will not delete their data until one year after receiving the application. 

2.5. Third-party tools 

2.5.1. Google Analytics 

If the site visitor has given consent to do so, we use Google Analytics, a web analytics service provided by Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (“Google”), on the basis of a data processing agreement (Art. 28 GDPR). The service uses cookies. The cookies generate information about site visitors’ use of the website, including pages viewed, achievement of “website goals” (e.g., contact requests and newsletter sign-ups), behavior on the pages (for example, clicks, scrolling behavior and dwell time), the approximate location (country and city), the IP address of the page visitor (in shortened form, so that no unique assignment is possible), technical information such as browser, Internet provider, terminal device and screen resolution and source of origin of the visit (i.e., through which website or advertising medium a page visitor came to us). These are usually transferred to a Google server in the USA and stored there. 

The legal basis for the processing is the consent of the page visitor (Art. 6 para. 1 s. 1 lit. a GDPR). Site visitors can revoke their consent at any time by contacting us using the contact details provided above. The revocation does not affect the lawfulness of the processing until the revocation. Google uses this information to evaluate the use of our website by site visitors for us, to compile reports on the activities on this website and to provide us with additional services related to the use of this website and internet usage. In doing so, pseudonymized usage profiles of site visitors can be created from the data. Google does not merge the IP address transmitted by the site visitor’s browser with other data. Further information on the use of data by Google can be found in Google’s privacy policy ( The personal data of the site visitors are deleted or anonymized after 14 months. The security of the data transfer to the USA is guaranteed by standard data protection clauses adopted by the EU Commission (Art. 46 para. 2 lit. c GDPR), which we have agreed with Google. 

3. Datenverarbeitung auf Social Media-Plattformen 

We are represented in social media networks in order to present our company and our services there. The operators of these networks regularly process their users’ data for advertising purposes. 

Among other things, they create user profiles from their online behavior, which are used, for example, to show advertising on the pages of the networks and elsewhere on the Internet that corresponds to the interests of the users. To this end, the operators of the networks store information on user behavior in cookies on the users’ computers. Furthermore, it cannot be ruled out that the operators merge this information with other data. 

Users can obtain further information and instructions on how to object to processing by the site operators in the data protection declarations of the respective operators listed below. It is also possible that the operators or their servers are located in non-EU countries, so that they process data there. This may result in risks for users, e.g. because it is more difficult to enforce their rights or because government agencies access the data. If users of the networks contact us via our company profiles, we process the data provided to us in order to respond to the inquiries. This is our legitimate interest, so that the legal basis is Art. 6 para. 1 s. 1 lit. f GDPR. 

3.1. LinkedIn 

We maintain a company profile on LinkedIn. The operator is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The privacy policy is available here: https:// One way to object to data processing is via the settings for advertisements: 

4. Changes to this privacy policy 

We reserve the right to change this privacy policy with effect for the future. A current version is always available here. 

5. Questions and comments 

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